Income verification requests are part of the HEEHRA reservation process for multifamily properties (properties containing 5 or more residential units) interested in a Multifamily heat pump HVAC, heat pump water heater, and/or other multifamily property rebates.

HEEHRA requires tenants use the income verification portal to determine property-wide eligibility. If you received notification from your property owner that income verification is needed to access energy saving rebates, please click the button above to submit your information.

Your property's Multifamily HEEHRA rebate reservation is not approved until your property owner and their HEEHRA-trained and TECH Clean California-certified contractor are informed of satisfactory income verification submittal and a reservation form signature is requested and completed.

Information on HEEHRA rebates for multifamily buildings may be found at https://techcleanca.com/incentives/heehrarebates/. For more information on how the program could serve your apartment unit, please see the following article: https://techcleanca.com/about/news/how-does-the-heehra-rebates-program-serve-renters/.

BEFORE YOU BEGIN

The following is required to complete the Multifamily HEEHRA income verification application:

Income documents for all adults in your apartment's household. Acceptable documents include:

• Proof of active enrollment in CalFresh (SNAP)
• Proof of active enrollment in Medi-Cal
• Proof of active enrollment in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
• Proof of active enrollment in Supplemental Security Income (SSI)
• IRS income tax forms from 2024 filings: W-2, 1099, 1040, 4852 (substitute for Form W-2 using pay stubs)
• Pay stubs

If you do not have the income documentation listed above, please ask your property owner to contact the Multifamily HEEHRA program team.

Please continue through the income verification process only if your multifamily property owner requested income verification. HEEHRA single family income verification submitted through the multifamily income verification portal will not be shared with or approved for any single family households. The HEEHRA single family program is closed to new income verifications.

Language Support

If you need language support, please utilize Google Translate on this webpage and the linked income verification portal. If additional translation support is needed, please ask your property owner to contact the HEEHRA Multifamily program team.

Contact Us

If you have questions specific to the income verification process, please email support@eli.build before you submit your income verification application.

For general program questions, please visit the Multifamily HEEHRA rebate information page on the TECH Clean California Multifamily HEEHRA website, https://techcleanca.com/incentives/heehrarebates/, or email your questions to TECHMF@aea.us.org.

Frequently Asked Questions

What are the next steps after my income application is approved? 

• No other steps are required for tenants. Your property owner will be responsible for contractor coordination and payments once your property's rebate reservation is finalized.

Does my approved income verification application mean that my property's funding is reserved for my project? 

• No. An approved income verification is not an approval or reservation for the multifamily rebate—it is verification of your income eligibility only. Any multifamily property requested to submit income verification has been selected as eligible for reserving funds and will have funds reserved once program requirements have been met. Your property owner requesting income verification means there is a high likelihood that your property will have rebate funds reserved. Funding will only be reserved for your project once the reservation request submitted by your property owner and TECH Clean California-certified contractor is approved.

Will I be required to pay for the multifamily equipment and labor installed in my multifamily unit?

• Only property owners are required to pay for HEEHRA Multifamily equipment installations. If you own your unit, you or your HOA will be required to pay.
• If you are a renter or tenant of a multifamily property that is reserving rebates, you are not required to pay for upgrades. Property owners and landlords cannot increase rent due to costs associated with multifamily HEEHRA rebated equipment.

Will my submitted information be shared with my landlord?

• No personal information or income details will be shared with your landlord.